Shipping Policy – Saree Silk Products

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on weekends or public holidays.

2. Shipping Time

  • Delivery within India: 3–7 business days
  • Remote or rural locations may take 7–10 business days
  • Delivery timelines are estimates and may vary due to external factors.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once shipped, a tracking ID and courier details will be shared via email or SMS.
  • Customers can track their order using the provided details.

5. Delays

  • Delays may occur due to weather, courier issues, or high demand.
  • In such cases, updates will be provided as soon as possible.

6. Address Accuracy

  • Please ensure that the shipping address and contact details are correct.
  • Orders with incorrect or incomplete addresses may be delayed or returned.

7. Delivery Attempts

  • Courier partners will attempt delivery 2–3 times.
  • If undelivered, the order may be returned.

8. Damaged Packages

  • If the outer package appears damaged, it is advised to record a video while opening the parcel.
  • Report any issues within 48 hours of delivery.

9. International Shipping

  • International shipping availability, charges, and delivery timelines vary by location.
  • Customs duties or taxes (if applicable) must be borne by the customer.

For any shipping-related queries, contact: kashisarees.vns@gmail.com